Cake Disclaimers
Retainer
An initial retainer must be secured prior to any services being performed by Consultant. This payment can be made in the form of cash, valid credit card, Venmo, Cash app, Facebook Pay or PayPal
Payment Schedule and Method
For your convenience, payments can be made online via a valid credit card, Venmo, Cash app, Facebook Pay or PayPal. Otherwise, payment is to be made by cash, no checks accepted. 50% initial retainer due upon completion of the signed agreement for services (Please see Electronic payment acknowledgement of contract) Remaining balance is due as indicated in a further, final contract of services.
Late Fees
If your scheduled to meet for your order you must arrive on time for the selected pickup time at the chosen pick up location. If you are late beyond 5 minutes, a late fee of $10 per 5 minutes will be charged and due upon your late arrival. As a small business, I am only one person and have other orders to complete and/or deliver. If you are more than 15 minutes late and I am dedicated to other deliveries due immediately after your timed pick up, You will still owe a late fee for the time waited and will have to reschedule your pick up upon my terms and time available to do so. As stated many times on every page of my website, all sales are final. No refunds will be made due to negligence to a scheduled pick up time, especially when there is the option for you to pick up your order from my self service designated cake refrigerator at the convenient location of my home.
Damage in transportation/customer care
Client agrees to exercise all due care in caring for and preserving the products created by and handed over by NoveltyCakesAndCatering. Once the products are in the customers possession, NoveltyCakesAndCatering will not be held responsible for any damages to any product. Each customer is educated on proper transportation and care of each product to ensure further quality until consumption. I take pride in my creations and do everything to ensure optimal quality, freshness & integrity of each product Throughout the creation process and before sending the product(s) on their way. Products are checked thoroughly to make sure they are at their best quality. I am confident my products will make each and every one of you a loyal customer .
Electronic Payment Acknowledgement of Contract
Willing payments sent via Venmo, Cash app, Paypal, Facebook Pay and all other online payment methods made from client to consultant is automatic signature and acknowledgement of said contract. Before or at time of delivery, a paper or email copy of contract can be given to client for record keeping upon request. No signature will be required as payment is in acceptance of contract. Any remaining payment will be due 1 week before due date of goods or the clients order will not be completed and no refund will be available. Late fees can incur up tp 3 days past final due date. Failure to make final payment after those 3 days will result in services being rendered.
Novelty Cakes Strongly suggests personal delivery to ensure product is received in optimal condition. Any and All orders picked up will be the customers responsibility once in hand, all sales are final.
Please note Prices are subject to change from the stated per person price suggestions. This can occur if items are out of season or have gone up in price. Individual items will be adjusted accordingly before a contract is signed and will remain the quoted amount for your order/event.
(All orders made by client is acknowledgement of this Disclaimer page)